Drop-off wrong location

Did you accidentally drop off your package at a Bpost Point instead of one of our DHL Service Points?
Please fill in this form so we can help you out if you dropped your package a wrong location.

Your details

Company

Your name(Required)

Your address

Phone(Required)

Details of your package

Air Waybill number(Required)

Country / territory of destination(Required)

Date of visit to Bpost service point(Required)

When did you drop off your parcel at a Bpost service point?

Name of the recipient of your shipment(Required)

Address of the recipient of your shipment(Required)

Drop-off location(Required)

Drop-off identification number(Required)

Starts with JJD. If it is unknown, please type “0” and upload your receipt.

File(Required)

Drop files here or

Accepted file types: jpg, jpeg, png, pdf, Max. file size: 11 MB.

I would prefer to be contacted by

Phone