Support
Follow your parcel
Your 10-digit tracking number is on your shipping confirrmation email or receipt.
How can we help?
File a question or complaint
Something on your mind? Fill in our form and our team will get back to you.
Looking for support to get started with your first shipment? Or do you have a question about creating a shipment?
DHL Express and Economy Select shipments
DHL Special Services
Do you have a question about DHL Special Services?
Call our Special Services colleagues, they're available 24/7.
Delivery preferences
You decide when your shipment gets delivered. Change your delivery preferences.
Have questions or need support? We're here to help you out.
Whatsapp chat
Scan the QR code and start chatting on Whatsapp.
Website chat
Rather stay here? You can also reach out to us via chat.
Send us your question, feedback or complaint
Have a specific message for us? Fill in our contact form.
Business customer? Request a meeting to discuss your business needs
Connect with our sales advisors via our business customers page.
Find solutions to common delivery issues and manage your preferences.
Manage delivery preferences
Looking to change your delivery option? Manage your delivery.
Missed a package?
Explore your options in case you missed a delivery. Learn what to do.
Frequently asked questions
Do you have a question about shipping, tracking, receiving a package? Or are you struggling with customs? Chances are you'll find an answer in our Q&A. Check it out now.
Compliments? Complaints?
We would like to know what you think of our service. That way we can serve you even better in the future.
Looking for support to get started with your first shipment? Or do you have a question about creating a shipment?
DHL Express and Economy Select shipments
DHL Special Services
Do you have a question about DHL Special Services?
Call our Special Services colleagues, they're available 24/7.
Delivery preferences
You decide when your shipment gets delivered. Change your delivery preferences.
Have questions or need support? We're here to help you out.
Whatsapp chat
Scan the QR code and start chatting on Whatsapp.
Website chat
Rather stay here? You can also reach out to us via chat.
Send us your question, feedback or complaint
Have a specific message for us? Fill in our contact form.
Business customer? Request a meeting to discuss your business needs
Connect with our sales advisors via our business customers page.
Find solutions to common delivery issues and manage your preferences.
Manage delivery preferences
Looking to change your delivery option? Manage your delivery.
Missed a package?
Explore your options in case you missed a delivery. Learn what to do.
Frequently asked questions
Do you have a question about shipping, tracking, receiving a package? Or are you struggling with customs? Chances are you'll find an answer in our Q&A. Check it out now.
Compliments? Complaints?
We would like to know what you think of our service. That way we can serve you even better in the future.
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Find a Service Point
Personal support near you for sending packages.
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