Questions & answers

Looking for specific info regarding DHL Express shipping? We have you covered.

I have a general question

You can easily open a DHL Express business account.

You have several options:

  • Open your account online and start shipping
  • Request a personalised offer
  • Contact us by phone

To open an account, visit this page.

You can request a customized quote via our business page.

I want to contact DHL Express

You can easily open a DHL Express business account.

You have several options:

  • Open your account online and start shipping
  • Request a personalised offer
  • Contact us by phone

To open an account, visit this page.

You can request a customized quote via our business page.

You can ship without an account and easily create your shipment in just a couple of steps.

If you're a private customer, you'll find more info here.

f you're a business customer, it's definitely worth considering opening an account, as you'll get exclusive discounts and benefits, and a personalized approach.

Our customer service is available on weekdays from 8:00 AM to 6:00 PM. You can reach us at the phone number 02 715 50 50.

I want to send a package

Easily track your shipment by entering your tracking number in our online tracking tool. Receive real-time updates on its location, delivery progress, and estimated arrival time, ensuring complete visibility from pickup to delivery.

We ship to over 220 countries and territories, and offer various shipping options. For an overview, click here.

DHL Express transports a vast variety of goods and commodities around the world for our customers. Ensuring all shipments travel safely and securely throughout our global network is of utmost importance, so it’s essential you are aware of guidelines and restrictions for the items you are shipping.

Which goods can be shipped and shipping requirements may vary from destination to destination, local laws and regulations. Some goods may only require a shipping label, while other items may require additional documentation, an agreement with DHL Express and specific packaging, labels and package markings.

  • Does the shipment destination country allow this item?

  • Am I shipping Lithium Batteries?

  • Is anything combustible?

  • Do I need approval to ship this item?

  • Is anything liquid or perishable?

  • Have I met the shipping regulations for these items?

For more info, visit this link

You can easily open a DHL Express business account.

You have several options:

  • Open your account online and start shipping
  • Request a personalised offer
  • Contact us by phone

To open an account, visit this page.

You can request a customized quote via our business page.

You can ship without an account and easily create your shipment in just a couple of steps.

If you're a private customer, you'll find more info here.

f you're a business customer, it's definitely worth considering opening an account, as you'll get exclusive discounts and benefits, and a personalized approach.

There is always a DHL Express ServicePoint nearby.

Find a DHL Express ServicePoint

We keep you informed every step of the way.

You can track your shipment here.

I want to track my shipment

We keep you informed every step of the way.

You can track your shipment here.

Easily track your shipment via our tracking page.

I'm receiving a package

We keep you informed every step of the way.

You can track your shipment here.

Most certainly! You can choose when and where your shipment gets delivered.

Select your delivery preferences here.

With On Demand Delivery, you decide where your package gets delivered.

Change your delivery preferences here.

With On Demand Delivery, you decide when your shipment gets delivered.

Select your delivery preferences here.

Not home to receive your package? Here's what you can do.