On Demand Delivery

on demand delivery banner

Freedom and even more

With DHL On Demand Delivery (ODD), your customers receive their online packages with DHL Express whenever and wherever they like.

Fill in this form to personalize ODD for your customers

    The customer can choose a new delivery date if desired.
    Your customer gives us the possibility to deliver to his/her neighbour.
    Your customer has the possibility to change the delivery address.
    Your customer can notify us that they are on holiday and can therefore postpone their delivery for up to 30 days.
    You give the customer the possibility to collect the parcel from a DHL service point.
    Your customer gives us permission to deliver without a signature and to leave the parcel in front of the door, on the terrace, in the mailbox, ….
  • The email/SMS will be sent in the name of DHL Express, but you can customize it to include your company name.
  • Accepted file types: jpg, png, gif, bmp, Max. file size: 32 MB.
    You can upload your logo to personalize the email/SMS that customers will receive. The logo may not exceed the size of 250 x 85 pixels.